Our Refund / Exchange Policy

We are happy to provide you with an exchange or a credit note in the form of a gift card* if you change your mind about your purchase from us, within two weeks, providing the item has not been worn or used and is in its original condition (*No exchange or credit on sale items, underwear, earrings, skincare, cosmetics, food items or special orders).

• PLEASE ENSURE BEFORE RETURNING YOUR ITEM: 
• All original labels and tags are attached to the garment or item and all original packaging must be intact.
• The item has not been worn or used and is in its original condition.
• Please send your item back with a note explaining your reason for return and your preference for an exchange or gift card.
• The cost of postage back to us, as well as any return postage from us to you for an item exchange will be at your expense. We suggest including a self addressed pre-paid postage satchel of the correct weight range from Australia Post.

•  If your item is faulty in any way, we and our supplier would like you to let us know ASAP from the purchase date. Please provide proof of purchase and after consultation with our supplier, we will then replace it with the same or equivalent item, issue you a credit note or give you a full refund on your purchase price.