Why natural fibres?
Here at Dalcheri, we are focused on sourcing the best quality clothing with a sustainable and ethical ethos in mind. We believe that natural fibres, eco-friendly clothing that is beautiful and easy to wear is what your body prefers. When you wear clothes made from natural fibres, the material is able to breath, it adapts to your body keeping you cool in summer and warm in winter. Quality pieces of clothing are made to last, and help you to build a more sustainable wardrobe.
Where do you post?
We post all over Australia. Flat rate shipping for within Australia is $10 for Standard shipping and $15 for Express shipping.
What if the item I’ve purchased doesn’t fit?
Email or call us as soon as you can. Please keep all the tags and packaging attached to your item, send it back to us and we can offer an exchange or store credit note for future purchases. Please ensure for an item exchange, that you include a self-addressed and pre-paid Australia Post satchel for us to post your exchanged item to you. Please note that we do not offer any exchange or credit on sale items (refer to our Refund and Exchange Policy).
The item I bought is faulty.
If the item is faulty we can either offer you a replacement if available, a refund of your purchase price or a store credit in the form of a gift card. Please email or call us as soon as you can and we will outline our faulty items return procedure.